30-Day Money-Back Guarantee
Try it at home for 30 days. If it doesn't keep you as warm as you hoped, send it back and we'll refund you — no awkward questions.
Every order ships with tracking, and our team is one email away at support@wexdale.com.
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Frequently asked questions
Your order is packed quickly and ships with a tracking number. The expected delivery date is shown on the product page and at checkout.
Yes. You have 30 days after delivery to return an item. Just contact us and we'll help you.
Many of our products are chosen as winter and Christmas gifts. Order in good time to be sure it arrives before the holidays.
Yes, mains products come with a UK-compatible plug or adapter and car products use the standard 12V socket.
Yes, you can return items within 30 days after delivery. Contact us at support@wexdale.com and we'll guide you through it.
As soon as your order ships you'll receive a tracking number by email.
We accept major cards, PayPal and Apple Pay. All payments are encrypted and processed securely.
Email us at support@wexdale.com — we usually reply within 2 working days.